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More than doubled the introductory rate in a matter of 5 months. Thieves. Stay away. I called and they offered me the intro rate again. What does that tell you. They tried hard to keep me as a customer but I felt like I was taken advantage. See ya later. There are much...
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June 14th, I received a call at my place of business , I realized immediately that this was a telemarketing call for electric so I said no thank you and hung up. They called back and said we were cut off by mistake and insisted they would hold on while I get my bill...
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I didn't like
  • Disrespectful
  • Bait and switch scam
  • Hostile
#1061455
They will tell you that they are required by law to hold and to get your bill. Ask them what law and as soon as you hear APG, i recommend record the conversation. I will sue you for lying about law and for phone call harrasment. They would lie saying that no changes...
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#1057158

American Power and Gas - Harassed Constantly by a scam company

American Power and Gas
#1075824
Rosalee is a complete ***. She insists it's not a scam, as they "have a copy of your bill". The number was reported to the IL Commerce Commision.
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American Power and Gas - They are awful

American Power and Gas
#1064314
They called my office implying something was terribly wrong with my electric billing and I needed to call them right away. I called, I was very sick. Monique hung up. I called several more times. She would not answer. Cowards. They are extremely pushed sales people. with no regard for people at all.
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Short Review on December 31, 2016

American Power and Gas
#983080
Son unos ladrones bandoleros y malandros
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They called this morning and I politely told them I was not interested, and then I hung up. They called back immediately and berated me. I demanded that they they put me on their do not call list. It took a while, but they said they would comply with my request. They...
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Anonymous
Anonymous

Same thing just happened to me this morning. Rude and mean!!

Anonymous
Hard work

Exactly what happened to me. I told him I was not interested, and hung up. He immediately called me back. Red flag popped up immediately with that action. Took way too much ta...

I didn't like
  • Rude pushy sales staff
#1053763
Just called my office with demands of speaking to the manager immediately, has been trying to get in touch with him for weeks. I begin to question him (because you can hear the phone room noise in the background) of what this call is in reference to and he keeps...
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#1052362
A representative from this company called the office I work at. Without even saying hello or introducing himself he blurts "I need to speak to the owner right now." This is a large company and the owner is certainly not in my office. He then demanded that I give him...
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I didn't like
  • Disrespectful
  • Pushy
  • Hostile
#1049376
Switched from Peco as my supplier to American power and gas for a very low "variable" rate with the promise of a 25% rebate check on my energy costs. Well they increased my rates 50% more then peco, i didn't cancel because didn't want to lose the rebate check, then...
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#1038987
Somehow our non profit electric account was switched over to American power and gas with no approval by the officers or administration. Called customer service and basically tough. Filed puc of Ohio complaint and finally today got a reply of 50% return of the...
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#1036982
A slimy sales rep from the company called me three times in a row. All the calls were within the span of one minute. I kept telling him I wasn't interested and hung up. And immediately he would call back. This was harassment and completely illegal. The reason I hung up...
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#1034009
Just like the other reviewer - bait & switch. After an exhausting phone call and lengthy notes and analysis in August 2016, I switched my small business to them for Gas & Electric. I was told as part of the "deal" that I would be getting rebate checks in 1 year. I was...
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I liked
  • Service if they gave me what they told me they would
I didn't like
  • High rates
  • Customer service that does not return calls
  • Bait switch game
#1021738