filters
state:
Show
city:
Show
category:
Show
product:
Show

What Their Customers Are Saying ?

American Power and Gas - Restored faith in customer service

American Power and Gas
On May 30 I called American Power and Gas and got Adam M. as a customer representative. The problem was that I unknowingly paid a lot more for something under a condition I didn't even know about. He said he would check out a three year old telephone recording. I wasn't sure he would ever get back to me. The easiest solution for him would be ignore the issue, say too bad and claim company policy. Today, May 31, he called me back. In a very... Read more

American Power and Gas - Every little bit helps

American Power and Gas
As Treasurer of the Fulton Co. Historical Society, I called about our tax exempt status and Rick checked that the certificate was received, checked with his supervisor, and within ten minutes returned my call to tell me that a rebate check for over $1,300.00 was being sent to our organization. Read more

American Power and Gas - Extra Savings

American Power and Gas
Excellent and superior service. Jo kindly resolved my problem, so new checks will be forwarded. Additionally she reviewed my account and made revisions for additional savings. She was most respectful, with knowledge that she shared with me. I could not be more pleased. Read more
I haven't had a lot of problems with American Power and gas but one day I had a problem with part of my bill and after calling and speaking to a customer service rep, the issue was completely fixed the same day and I wasn't expecting to actually hear anything...
Read more
#1094398
American Power and Gas's reply to:

Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. While we sincerely apologize...
Read more
#1075824
American Power and Gas's reply to:

Thank you for leaving a review for American Power & Gas. We would appreciate the opportunity to further look into your billing details and would like to discuss a resolution for your concerns. Unfortunately, we believe our attempts to reach you have been unsuccessful....
Read more
American Power and Gas's reply to:

Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We would like to place your...
Read more
#1064314
American Power and Gas's reply to:

Thank you so much for providing feedback and alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We would...
Read more
I didn't like
  • Hostile
  • Disrespectful
  • Bait and switch scam
#1061455
American Power and Gas's reply to:

Thank you very much for taking the time to bring this to our attention.  We are sorry for the experience you have had with a representative from American Power and Gas and it is simply not okay with us. We would like to minimally place your number on our DNC list and...
Read more
#1057158
Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We sincerely apologize for any...
Read more
I didn't like
  • Rude pushy sales staff
#1053763
American Power and Gas's reply to:

Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We sincerely apologize for any...
Read more
#1052362
Thank you very much for taking the time to bring this to our attention.  We are sorry for the experience you have had with a representative from American Power and Gas and it is simply not okay with us. We would like to minimally place your number on our DNC list and...
Read more
I didn't like
  • Disrespectful
  • Pushy
  • Hostile
#1049376
American Power and Gas's reply to:

Thank you for leaving this review for American Power & Gas. We would appreciate the opportunity to further look into your billing details and would like to discuss a resolution for your concerns. If you are amenable, kindly contact Customer Service at 1-800-205-7491 or...
Read more
#1038987