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Testimonial

American Power and Gas - Fantastic service

If I could give Frannie in Customer Service a big bear hug, I would. She was a real person and helped me. I want to send her a big hug in the mail. I was already locked in a contract with cancelation fees and she took me through all my options without pushing me into something that wouldn’t be healthy for me. – Andy
Company wrote 0 private or public responses to the review from Sep 07, 2017.
#1105641
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American Power and Gas - Thank you!!

I really appreciate and thank you for your help and thank you so much for following up with me, your customer service has been really great and I thank you. – Claudiu
Company wrote 0 private or public responses to the review from Sep 08, 2017.
#1105643
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American Power and Gas - Amazing!

Tiffany, I really appreciate you kid. I couldn’t sleep last night, but I can now. Thank you, thank you for everything you have done! – Sharon
Company wrote 0 private or public responses to the review from Sep 08, 2017.
#1105642
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American Power and Gas - Very professional

Rick was awesome, awesome! From the very first phone call, his professional manner in handling me, his empathy and expedited manner in trying to follow up with me and his courteous nature and persistence has been fantastic through the entire process – awesome! - Chris
Company wrote 0 private or public responses to the review from Sep 07, 2017.
#1105636
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American Power and Gas - Great!

The Customer Service rep I spoke with was very upfront with me both times I called and I appreciated that. – Steven
Company wrote 0 private or public responses to the review from Sep 07, 2017.
#1105638
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American Power and Gas - Review from satisifed customer

I am satisfied and Rick worked really quick. I appreciate he worked really hard and called me back sooner than I expected. I am really a satisfied customer. Thank you very much for concerning yourself with me. – Diane
Company wrote 0 private or public responses to the review from Sep 07, 2017.
#1105637
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American Power and Gas - Great help with billing charges

Fran, thank you so much for helping me understand and sort out my billing charges. I really appreciate it, I really do, more than you know. – Rochelle
Company wrote 0 private or public responses to the review from Sep 07, 2017.
#1105639
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Thank you for bringing your billing concerns to our attention. Based on the text of your review, it sounds as though you were in the middle of a billing cycle when cancellation was processed on your account. We would like the opportunity to discuss this with you and...
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Company wrote 0 public responses to the review from Feb 09, 2017.
1.0
#1005346
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Thank you very much for taking the time to bring this to our attention.  We are sorry for the experience you have had with a representative from American Power and Gas and it is simply not okay with us. We would like to minimally place your number on our DNC list and...
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Company wrote 0 public responses to the review from Jun 06, 2017.
1.0
#1057158
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Testimonial
On May 30 I called American Power and Gas and got Adam M. as a customer representative. The problem was that I unknowingly paid a lot more for something under a condition I didn't even know about. He said he would check out a three year old telephone recording. I...
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Company wrote 0 private or public responses to the review from May 31, 2017.
#1094191
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