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Just like the other reviewer - bait & switch. After an exhausting phone call and lengthy notes and analysis in August 2016, I switched my small business to them for Gas & Electric. I was told as part of the "deal" that I would be getting rebate checks in 1 year. I was...
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1.0
I liked
  • Service if they gave me what they told me they would
I didn't like
  • Customer service that does not return calls
  • High rates
  • Bait switch game
#1021738
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A slimy sales rep from the company called me three times in a row. All the calls were within the span of one minute. I kept telling him I wasn't interested and hung up. And immediately he would call back. This was harassment and completely illegal. The reason I hung up...
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#1034009
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I just received my bill from American Power &Gas for december 2016. We switched them in september 2016 as they promised my wife a 5.9cents savings per kilowatt compared to our current bill if she agreed to thier green energy program. Unfortunately, she trusted them...
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Anonymous
Lori

I will join a suit. I am filing complaint with BBB and PUC.

Anonymous
Goldstar Energy Group in NJ

Did your contract lapse?

#990210
Reply to reviews

American Power and Gas - They are awful

American Power and Gas
#1064314
They called my office implying something was terribly wrong with my electric billing and I needed to call them right away. I called, I was very sick. Monique hung up. I called several more times. She would not answer. Cowards. They are extremely pushed sales people. with no regard for people at all.
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Short Review for December 31, 2016, Pc_other

American Power and Gas
#983080
1.0
Son unos ladrones bandoleros y malandros
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I don't know what is going on. We closed the account and I received a bill from aep for $44.00 then weeks later i receive another bill from American for $70. I thought the $44 was the final bill. American says it is for supply chgs. The account is closed, why do I have...
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1.0
#1005346
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Do not fall for their BS! They tell you that you are going to save money but by the second month your rate will double! By agreeing to work with them, you are allowing them to charge you what ever they want. And it will be HIGH (18 cents/kWh for me). Do not fall for...
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#989141
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This company is a bunch of scammers! They call you with lofty promises of lowering your monthly bills, they talk a good game about how much money you will save and they even entice you with the incentive of getting a 25% rebate at the end of the year. Sounds great,...
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Anonymous
Mike Pikula

I've recently began helping my elderly Mom with her bills and it seems that they constantly contact her, confuse her and the add nearly $80.00 to her bill. Her normal bill onl...

1.0
I didn't like
  • Bait and switch scam
#1019398
Reply to reviews
They will tell you that they are required by law to hold and to get your bill. Ask them what law and as soon as you hear APG, i recommend record the conversation. I will sue you for lying about law and for phone call harrasment. They would lie saying that no changes...
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1.0
#1057158
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American Power & Gas called me to reduce my electric and gas bill last April. For two months they lowered my rate by .02cents/KH for the next 5 months they overcharged me by .06 before I caught on. I called them, I told them the situation and I asked them how they will...
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I didn't like
  • Pump and dump scam
#969341
Reply to reviews
Switched from Peco as my supplier to American power and gas for a very low "variable" rate with the promise of a 25% rebate check on my energy costs. Well they increased my rates 50% more then peco, i didn't cancel because didn't want to lose the rebate check, then...
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1.3
#1038987
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A representative from this company called the office I work at. Without even saying hello or introducing himself he blurts "I need to speak to the owner right now." This is a large company and the owner is certainly not in my office. He then demanded that I give him...
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1.0
I didn't like
  • Pushy
  • Hostile
  • Disrespectful
#1049376
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