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American Power and Gas's reply to:

Thank you so much for providing feedback and alerting us about your experience. We believe we have resolved your concerns already, however, if this is not the case or if you have any further questions, please contact Customer Service at 1-800-205-7491 or at...
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I liked
  • Service if they gave me what they told me they would
I didn't like
  • Customer service that does not return calls
  • Bait switch game
  • High rates
#1021738
American Power and Gas's reply to:

Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We sincerely apologize for any...
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#1034009
American Power and Gas's reply to:

Thank you for leaving a review for American Power & Gas. We would appreciate the opportunity to further look into your billing details and would like to discuss a resolution for your concerns. If you have not done so already, would you kindly contact Customer Service...
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#990210
American Power and Gas's reply to:

Thank you so much for providing feedback and alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We would...
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I didn't like
  • Disrespectful
  • Hostile
  • Bait and switch scam
#1061455
American Power and Gas's reply to:

Dear Sir or Madam, We reviewed your post and placed your telephone number on our DNC list. We apologize for any intrusion our solicitation may have caused. Should you have any further numbers you would like us to remove, please contact Customer Service at...
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#1107944
Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We sincerely apologize for any...
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I didn't like
  • Rude pushy sales staff
#1053763
I called Customer Service and spoke with Tiffany. My utility company gave me a new account number so I wasn’t sure if I was going to get my rebate check or not. She called me back and said even though I was short a month, her company would honor the agreement and issue...
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#1106351
I want Tatiana’s boss to know she has renewed my faith in American Power & Gas. I ran a call center for a number of years and I can tell she wasn’t afraid to take responsibility and make me happy customer. I can tell she went the extra mile to represent her company and...
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#1106348
The customer service rep that handled me did an exemplary job. The company should be very happy to have employees like him. He did a marvelous job and went far above what most people do, and I certainly appreciate that. He delivered results faster than I expected. –...
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#1106350

Contact American Power and Gas

Mailing Address:
American Power and Gas
10601 S Belcher Rd
Seminole, Florida 33777
United States
Phone:
(800) 205-7491
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Rick made me feel comfortable to be with American Power & Gas. I was switched from his company accidentally and he made it easy to reinstate without taking up too much of my time. He also made sure I was enrolled in the options that made the most sense for my accounts....
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#1106343