I was contacted by American Power & Gas that we have a rebate check. After a month or two with them as our suppliers they switched us to the "green program" which we had never agreed to, so they switched us back.
After another two months they charged us $.12 KH and then the next month it is $.16!
I called to see what is going on and they said "Oh, you have a variable rate." There was no offer to remedy the situation. I have no idea why I ever would have agreed to something so absurd if they would have told me that right away!
Product or Service Mentioned: American Power And Gas Residential Electricity Supply.
Reason of review: Pricing issue.
Preferred solution: Let the company propose a solution.