Product: American Power And Gas Customer Care Clear all filters (20 of 20 reviews match)
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Testimonial

American Power and Gas - Wonderful as far as I am concerned

I truly appreciate Tiffany’s help with this matter. I am very happy that she was able to resolve my concern and she has been wonderful as far as I am concerned. Thank you, I truly appreciated the help and she was very kind and very helpful! – Grace
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Review
#1332063 Review #1332063 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Thank you with getting my request handled

Thanks again so much. My customer service rep worked with me over a week to make sure I was taken care of. He stepped up and got it done! Very polite and excellent service! Most Supervisors don’t come on the phone right away, so thank you with getting my request handled! Eric
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#1171571 Review #1171571 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Great!

The Customer Service rep I spoke with was very upfront with me both times I called and I appreciated that. – Steven
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Review
#1105638 Review #1105638 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Great help with billing charges

Fran, thank you so much for helping me understand and sort out my billing charges. I really appreciate it, I really do, more than you know. – Rochelle
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Review
#1105639 Review #1105639 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Fantastic service

If I could give Frannie in Customer Service a big bear hug, I would. She was a real person and helped me. I want to send her a big hug in the mail. I was already locked in a contract with cancelation fees and she took me through all my options without pushing me into something that wouldn’t be healthy for me. – Andy
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Review
#1105641 Review #1105641 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Very professional

Rick was awesome, awesome! From the very first phone call, his professional manner in handling me, his empathy and expedited manner in trying to follow up with me and his courteous nature and persistence has been fantastic through the entire process – awesome! - Chris
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Review
#1105636 Review #1105636 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Review from satisifed customer

I am satisfied and Rick worked really quick. I appreciate he worked really hard and called me back sooner than I expected. I am really a satisfied customer. Thank you very much for concerning yourself with me. – Diane
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Review
#1105637 Review #1105637 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service

American Power and Gas - American Power & Gas customer service department is wonderful

4.7
Details
I haven't had a lot of problems with American Power and gas but one day I had a problem with part of my bill and after calling and speaking to a customer service rep, the issue was completely fixed the same day and I wasn't expecting to actually hear anything back based on how other suppliers have treated me. The American Power and Gas customer service department is the best, they are very ncie and actually make the effort to fix everything. Also they made sure that my rate is lower than when I was with the utility. I wouldn't go anywhere else. Also they have a rebate check after a year which you wouldn't get from the utility.
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Review
#1094398 Review #1094398 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Restored faith in customer service

On May 30 I called American Power and Gas and got Adam M. as a customer representative. The problem was that I unknowingly paid a lot more for something under a condition I didn't even know about. He said he would check out a three year old telephone recording. I wasn't sure he would ever get back to me. The easiest solution for him would be ignore the issue, say too bad and claim company policy. Today, May 31, he called me back. In a very timely fashion he had fully researched the situation and had gotten approval for a significant refund. I was extremely surprised and pleased. I would be very happy to have him be my customer service representative any time, any where. He restores my faith in dealing with the human race. It was a pleasure working with Adam.
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Review
#1094191 Review #1094191 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Every little bit helps

As Treasurer of the Fulton Co. Historical Society, I called about our tax exempt status and Rick checked that the certificate was received, checked with his supervisor, and within ten minutes returned my call to tell me that a rebate check for over $1,300.00 was being sent to our organization.
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Review
#1094193 Review #1094193 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service