Product: American Power And Gas Electricity Supply Clear all filters (4 of 11 reviews match)
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American Power and Gas's reply to:

American Power and Gas - Electricity Supply Review

Thank you so much for providing feedback and alerting us about your experience. While we sincerely apologize for any upset our solicitation may have caused, we believe we have resolved your concerns already. If this is not the case or if you have any additional concerns, please contact Customer Service at 1-800-205-7491 or at customerservice@goapg.com. Thank you again for contacting us and have a wonderful day.
Review
#1036982 Review #1036982 is a subjective opinion of poster.
Service
American Power And Gas Electricity Supply
Reason of review
Return, Exchange or Cancellation Policy
1.1
Details

Somehow our non profit electric account was switched over to American power and gas with no approval by the officers or administration. Called customer service and basically tough.

Filed puc of Ohio complaint and finally today got a reply of 50% return of the overpayment delta between our contracted company and these snakes.

Now we are going to after board approval go state and Ferc authorities. This company refused to provide documentation

American Power and Gas's reply to:

American Power and Gas - Electricity Supply Review

Thank you for leaving a review for American Power & Gas. We would appreciate the opportunity to further look into your billing details and would like to discuss a resolution for your concerns. If you have not done so already, would you kindly contact Customer Service at 1-800-205-7491 or email us at customerservice@goapg.com ? Simply leave the preferred phone number and timeframe and one of our representatives will reach out to you within 24 hours.  Thank you again and we look forward to hearing from you!
Review
#990210 Review #990210 is a subjective opinion of poster.
Service
American Power And Gas Electricity Supply
Reason of review
Problems with payment

I just received my bill from American Power &Gas for december 2016. We switched them in september 2016 as they promised my wife a 5.9cents savings per kilowatt compared to our current bill if she agreed to thier green energy program.

Unfortunately, she trusted them without checking thier reputation. We were paying AEP energy in august 2016 5.95 cents per kilowatt. Our first month with American Power & Gas we paid 8.99 cents for September. October 2016 10.72 cents November 2016 12.6 cents December 2016 15.26 cents.

The current rate for December 2016 if bought through the utility company ohio edison is 5.25 cents. How is this company not in jail for charging almost 3 times more than the other suppliers for the same exact service. Who is interested in joining a class action lawsuit against them. I am a landacaper in Ohio where i have 8 month of income and barely make through the winters paying bills with out income.

A $240 a month electric bill is normal. $632.35 for the same exact service is criminal.

American Power and Gas's reply to:

American Power and Gas in Seminole, Florida - Biggest SCAM American Power & Gas

Thank you for leaving a review for American Power & Gas. We would appreciate the opportunity to further look into your billing details and would like to discuss a resolution for your concerns. Unfortunately, we believe our attempts to reach you have been unsuccessful. Would you kindly contact Customer Service at 1-800-205-7491 or email us at customerservice@goapg.com ? Simply leave the preferred phone number and timeframe and one of our representatives will reach out to you within 24 hours.  Thank you again and we look forward to hearing from you!
Review
#969341 Review #969341 is a subjective opinion of poster.
Service
American Power And Gas Electricity Supply
Cons
  • Pump and dump scam
Reason of review
Pricing issue
Loss
$2000
Preferred solution
Full refund

American Power & Gas called me to reduce my electric and gas bill last April. For two months they lowered my rate by .02cents/KH for the next 5 months they overcharged me by .06 before I caught on.

I called them, I told them the situation and I asked them how they will remedy the situation. The customer service rep said they can't do anything for the last five months, but to make up for the last 5 months and seeing how upset I was they offered to lower my current .13 rate to .11, how nice of them. I had several quotes today not for 2 months but for a year that would lower the rate to .07.

So they way I figure it, they being fair is still 50% more than you can get at other providers. Please do not use them for Electricy Power or Gas they are a rip off.

American Power and Gas's reply to:

American Power and Gas scam

Thank you for leaving this review for American Power & Gas. We would appreciate the opportunity to further look into your billing details and would like to discuss a resolution for your concerns. If you have not done so already, would you kindly contact Customer Service at 1-800-205-7491 or email us at customerservice@goapg.com? Simply leave the preferred phone number and timeframe and one of our representatives will reach out to you within 24 hours. Thank you again and we look forward to hearing from you!
Review
#818628 Review #818628 is a subjective opinion of poster.
Service
American Power And Gas Electricity Supply
Reason of review
Pricing issue
1.0
Details

Like most reviews you can read anywhere on the net, I signed up with A.P.&G after hearing their claims to save some money on my electricity. They said the rates were variable, but competitive, and promised a 25% rebate after the term.

Like the rest, my rates skyrocketed after the first few months, even though (due to new light fixtures, etc.) my usage went down (10-30% less kwh than the previous year , month to month!!). My latest bill was actually more than double what my bill with them was the same cycle the previous year, even though I used 27% less power!!!

Contact American Power and Gas Customer Service

Mailing Address:
American Power and Gas
10601 S Belcher Rd
Seminole, Florida 33777
United States
Phone:
(888) 815-6971
All American Power and Gas Contacts

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