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I am satisfied and Rick worked really quick. I appreciate he worked really hard and called me back sooner than I expected. I am really a satisfied customer. Thank you very much for concerning yourself with me. – Diane
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#1105637
I haven't had a lot of problems with American Power and gas but one day I had a problem with part of my bill and after calling and speaking to a customer service rep, the issue was completely fixed the same day and I wasn't expecting to actually hear anything...
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#1094398
American Power and Gas's reply to:

Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. While we sincerely apologize...
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#1075824
American Power and Gas's reply to:

Thank you for leaving a review for American Power & Gas. We would appreciate the opportunity to further look into your billing details and would like to discuss a resolution for your concerns. Unfortunately, we believe our attempts to reach you have been unsuccessful....
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American Power and Gas's reply to:

Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We would like to place your...
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#1064314
American Power and Gas's reply to:

Thank you so much for providing feedback and alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We would...
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I didn't like
  • Disrespectful
  • Hostile
  • Bait and switch scam
#1061455
American Power and Gas's reply to:

Thank you very much for taking the time to bring this to our attention.  We are sorry for the experience you have had with a representative from American Power and Gas and it is simply not okay with us. We would like to minimally place your number on our DNC list and...
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#1057158
On May 30 I called American Power and Gas and got Adam M. as a customer representative. The problem was that I unknowingly paid a lot more for something under a condition I didn't even know about. He said he would check out a three year old telephone recording. I...
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#1094191
Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We sincerely apologize for any...
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I didn't like
  • Rude pushy sales staff
#1053763
American Power and Gas's reply to:

Thank you so much for alerting us about your experience with one of our enrollment representatives. We take consumer feedback very seriously and believe it is one of the most important resources we have to improve our quality of service. We sincerely apologize for any...
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#1052362