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American Power and Gas in Englewood Cliffs, New Jersey - Do not believe their savings claims

I had started with American power and gas a few months ago and my electric and gas prices have NEVER been so much money, the prices are double and triple the amounts that THEY promised. I called to cancel and they said that I was getting the "clean energy" price and they will change it and it will lower the costs. Well unfortunately, I was talked into staying and my prices were even HIGHER! They tell you that you can cancel at any time but they do not tell you that it takes a couple of months for the cancellation to go through so I am still paying their ridiculous prices. I was paying between $60 and $120. per month for my PSE&G and when I changed to American Power and Gas I have been paying upwards of $250 per month. IT IS INSANE! I cancelled last month but am still paying their prices waiting for the cancellation to go through!! DO NOT CHANGE KEEP YOUR PSE&G OR YOU WILL BE SORRY LIKE I AM...…...
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Review
#1468345 Review #1468345 is a subjective opinion of poster.
Service
American Power And Gas Electricity Supply
Testimonial

American Power and Gas - Made me feel at ease

Rhonda was so helpful and nice with this process. The reassurances she provided me made me feel at ease. Thank you for such a wonderful operator! – Judy
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Review
#1343164 Review #1343164 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

American Power and Gas - thank you for everything!

For what it’s worth, talk is cheap but your assistance in trying to resolve this Lane is very much appreciated! I can’t look at you and smile and thank you but hopefully you hear the good tone in my voice saying hey, you know your company, and you especially, thank you for everything! – George
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Review
#1343172 Review #1343172 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - I have no bad things to say about APG!

Jo did an absolutely great job, thank you I really appreciate! What you all did, really took care of your customer and was looking out for the customer. I have no bad things to say about APG! - Terence
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Review
#1343169 Review #1343169 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - I greatly appreciate it!

Thank you for taking the time and looking into this for me Cassandra. I greatly appreciate it! - Heather
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Review
#1343168 Review #1343168 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - She really helped me!

I commend Frannie! She was excellent and so courteous and knowledgeable and she really helped me! – Esther
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Review
#1332079 Review #1332079 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Keep up the good work

Thank you very much Cassandra! I appreciate your services. Keep up the good work and I wish you all well! - Mr. Patel
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Review
#1332077 Review #1332077 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Explanations and assistance!

I am very appreciative of the Customer Service Cassandra provided. I have a better understanding how everything works and I thank her very much for the explanations and assistance! – Jennifer
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Review
#1332075 Review #1332075 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - I truly appreciate Cassandra going the distance with me

I appreciate this a lot and the assistance with speaking with the utility. I am on oxygen at night and cannot lose my electricity, I truly appreciate Cassandra going the distance with me. I thank you very much, I really appreciate it a lot! – Thomas
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Review
#1332074 Review #1332074 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service
Testimonial

American Power and Gas - Great assistance to me

Tatiana was of great assistance to me and I am very satisfied. Thank you so much!!! - Tina
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Review
#1332069 Review #1332069 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Reason of review
Good customer service