PESKY CALLERS

Our phone company provides a "sales call" filter whereby the caller MUST press the number 8 to agree they are not selling a product or service. Unfortunately for us, These *** keep calling us and trying to pitch their product. We are on the DoNotCall List, we have told them to remove us from their database, sent them formal letters to Cease-and-Desist, etc but they still call. Well, this is the last call I intend to put up with as this is heading to COURT for violating the DNC List on multiple past occasions. This last call is going to cost them more $$$$$ than they would ever get from me if I were ever stupid enough to do business with them!

User's recommendation: AVOID PREDATORY BUSINEESES.

View full review
ID
#3526466 Review #3526466 is a subjective opinion of poster.
Location
Meadville, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Overcharged triple and 4 times the rate of the utility

Update by user Apr 01, 2022

The American Power and Gas contacted me to keep me from going back to PSE&G

Original review posted by user Mar 30, 2022
When I saw my bill for the winter months 2021 to 2022, I noticed very high electric bill 4 times what P SE&G charge and the gas was more than double, They sent a rebate check of $2.50, but they ripped me off a hundred times that

User's recommendation: don't ever deal with this company they are a scam.

View full review
ID
#3448004 Review #3448004 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Loss
$1000
Preferred solution
Full refund

Unhappy customer

Prices go up every month no fixed rate, called to complain about price increases. Was told they would lower lower price. Instead it went up 3 cents kw more, electric price three times as much ins only 6 months

User's recommendation: Stay away from ap&g.

View full review
ID
#3119145 Review #3119145 is a subjective opinion of poster.
Location
Irvington, New Jersey
New Reviewer

Switch and bait pricing

I was happy with AEP, but APG sales said they could do better. In March paid 2.79McF to APG, by June paying 7.29McF to APG. AEP is a horrible company, bait and switch. I'll never use them again, this was my second chance with them.

User's recommendation: Stay away unless you have money to burn.

View full review
ID
#2641058 Review #2641058 is a subjective opinion of poster.
Pros
  • Will sell you the moon
Cons
  • Bait and switch scam
  • High rates
Preferred solution
nothing, happy to leave and never go back.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Excellent Customer Service!!! Extremely Helpful and Always Available!!

I need to call customer service on a monthly basis and am referred to Robyn quite frequently for assistance with our Commercial Account. She ALWAYS goes above and beyond to assist us. We are EXTREMELY grateful that I get to have her assist me on a monthly basis. I actually discussed with her today because I would like to also switch my Personal to her also!!!! She is truly an Asset to the company!! TYWould absolutely recom!!

User's recommendation: Highly recommended to Future Clients. I am actually switching my personal now also!!

View full review
ID
#2627756 Review #2627756 is a subjective opinion of poster.
Service
American Power And Gas Customer Care
Pros
  • Great to work with
  • Great customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Deceptive Practices

Our company has a power contract with another electricity supplier. American Power and Gas called and gave the impression it was for a contract renewal. Fortunately our current supplier was able to get us out of their contract. If any fast talking person calls about your electric service hang up on them.
View full review
ID
#2424557 Review #2424557 is a subjective opinion of poster.
Location
Bethlehem, Pennsylvania
Preferred solution
Put my company on their do not call list

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Double charges per month.

Original review updated by user Jan 20, 2021
Sometimes I will pay, say, $80.00 before the bill is due to cut the bill to less than half when it's due. It doesn't matter what I do, when I receive my bill, it says that the bill is overdue. My budget is supposed to be $114.00 per month, but they charge me double regardless. Initially, I thought that perhaps I was missing payments, but the money was withdrawn when I checked my bank account. I'll stick until July to avoid being charged a fee. This is nothing more than a racket. I'm going back to Columbia Gas. Screw these crooks.

User's recommendation: I wouldn't recommend this company to my worst enemy. Nobody should be ripped of this badly.

View full review
1 comment
#1994749

It's good for potential customers to know that this company is defrauding its customers. I'm with Constellation. My bill went from $228.00 to $73-$84 per month.

ID
#2389280 Review #2389280 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • High price
  • Double billing
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Company over charges customers

American Power and Gas - Company over charges customers
They told me they would save us money on our electric bill. The first bill wasnt bad then they were over charging me by doubling my bill. My charge for kilowatts was double of my electric companys charge. Tried to cancel and they wanted $300 to cancel. It was reduced to $99 if I waited until 4th quarter. My electric bill was over $2000 so I just called my electric company and had them removed as my third party but I still have this $2200 bill hanging over me that I have to pay! This is ridiculous! They need to be sued! All American Power and Gas suck!!

User's recommendation: Don’t talk to them!

View full review
1 comment
#2079501

They start you out low but after a few months your supply charges are double the utilities

ID
#2299435 Review #2299435 is a subjective opinion of poster.
Service
American Power And Gas Residential Electricity Supply
Cons
  • Rate nearly tripled without notification
  • Cancellation policy
Loss
$2500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Outrageously high rates

Hi recently switched from APG to Constellation, who I had before. APG cold called me a year ago to tell me I had been paying way too much with my current supplier. My last bill from APG was over 13 centers per KWH!!! That is outrageous, and the highest electric bill I've ever had. It's purely bait and switch, hoping you will just stay with them and not take action on your high bills. When I cancelled, I got a call from an APG rep to get me to stay offering me a rate under 6 cents, plus a $50 check. Why would I stay if you only charge me a reasonable rate when I leave and I have to constantly watch my billing? That's just offensive. I'm staying with Constellation who locked my rate for 3 years.

User's recommendation: Watch your bill closely!

View full review
ID
#2168691 Review #2168691 is a subjective opinion of poster.
Service
American Power And Gas Electricity Supply
Cons
  • Rate nearly tripled without notification
  • Bait and switch scam
Preferred solution
Nothing

NO!!!!

Start off with good rates that end up 3 times higher than others.
View full review
1 comment
#1834119

When you switch to these alternate power providers, the first year is cheap but then it goes up automatically. Call your old provider and request a change back to them as provider.

ID
#1810414 Review #1810414 is a subjective opinion of poster.
Service
American Power And Gas Residential Electricity Supply
Cons
  • Rate nearly tripled without notification
New Reviewer

Do not do business with these crooks!

Second time now they have charged me twice the going rate. Oh we are gonna give you a refund they say. Yeah, that never happened! Lying, thriving crooks. Stay away, far away!!!!electric
View full review
ID
#1788237 Review #1788237 is a subjective opinion of poster.
Loss
$5000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Buyer beware!!

I signed up with them assuming they would be competitive with our local supplier, NYSEG. We had a high bill two months ago that I assumed was legitimate. But when we had an exhorbitant charge for the past month despite very conservative use of electricity, I called them and learned that the rate had almost tripled per kilowatt. They offered to lower it by more than half for the next month in order not to lose us as customers. I then called NYSEG and learned that their current market rate was even lower than that, even though American Power and Gas said they were charging the market rate. Needless to say, we are returning to NYSEG as our supplier.
View full review
ID
#1779995 Review #1779995 is a subjective opinion of poster.
Service
American Power And Gas Electricity Supply
Cons
  • Rate nearly tripled without notification
  • Bait and switch scam
Reason of review
Pricing issue
Loss
$260
Preferred solution
Full refund
New Reviewer

Don't use!

They are charging me more than the regular provider! Charging $81.00 per month! Regret I hadn't checked my bill sooner.
View full review
ID
#1727962 Review #1727962 is a subjective opinion of poster.
Service
American Power And Gas Electricity Supply
Pros
  • Deceitful
Cons
  • Bait and switch scam
Reason of review
Pricing issue
Preferred solution
Full refund

Liars and scam artists

These people offer you and practically push you to sign up with them and they’re “low rate” and rebate check without mentioning the rates will sky rocket after a few months. I ended up paying triple what I was and it’s very hard to cancel. Just called to cancel last week and I’m going to be more pissed if it doesn’t go through! Stay away
View full review
1 comment
#1767424

I had "Victoria" from American Power and Gas call this morning and she was extremely pushy about talking to my boss. I knew it was some kind of scam so I told them he wasn't in the office.

Then she asked if I could give her my boss's personal number and that wasn't happening. I blocked the number so I don't have to deal with them again.

ID
#1682273 Review #1682273 is a subjective opinion of poster.
Location
Largo, Florida
Service
American Power And Gas Electricity Supply
Reason of review
Problems with payment

Blocked them after reading bad reviews

After falling for a hard sell, I read reviews and decided to cancel. Not only did I cancel with APG, I called my utility and they placed a block on my three accounts. They also told me that they gave never seen a third party supplier who saved customers money. Buyer beware!
View full review
ID
#1676748 Review #1676748 is a subjective opinion of poster.
Location
Saint Louis, Missouri

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article