Unclaimed
American Power and Gas Reviews
21.1K
CLAIMED LOSSES
58
TOTAL REVIEWS
27.5K
PAGE VIEWS
American Power and Gas Reviews
PESKY CALLERS
Our phone company provides a "sales call" filter whereby the caller MUST press the number 8 to agree they are not selling a product or service. Unfortunately for us, These *** keep calling us and trying to pitch their product. We are on the DoNotCall List, we have told them to remove us from their database, sent them formal letters to Cease-and-Desist, etc but they still call. Well, this is the last call I intend to put up with as this is heading to COURT for violating the DNC List on multiple past occasions. This last call is going to cost them more $$$$$ than they would ever get from me if I were ever stupid enough to do business with them!
User's recommendation: AVOID PREDATORY BUSINEESES.
ID
Location
Meadville, Pennsylvania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOvercharged triple and 4 times the rate of the utility
Update by user Apr 01, 2022
The American Power and Gas contacted me to keep me from going back to PSE&G
Original review posted by user Mar 30, 2022
When I saw my bill for the winter months 2021 to 2022, I noticed very high electric bill 4 times what P SE&G charge and the gas was more than double, They sent a rebate check of $2.50, but they ripped me off a hundred times that User's recommendation: don't ever deal with this company they are a scam.
ID
Location
Jersey City, New Jersey
Loss
$1000
Preferred solution
Full refund
Unhappy customer
Prices go up every month no fixed rate, called to complain about price increases. Was told they would lower lower price. Instead it went up 3 cents kw more, electric price three times as much ins only 6 months
User's recommendation: Stay away from ap&g.
ID
Location
Irvington, New Jersey
New Reviewer
Switch and bait pricing
I was happy with AEP, but APG sales said they could do better. In March paid 2.79McF to APG, by June paying 7.29McF to APG. AEP is a horrible company, bait and switch. I'll never use them again, this was my second chance with them.
User's recommendation: Stay away unless you have money to burn.
ID
Pros
- Will sell you the moon
Cons
- Bait and switch scam
- High rates
Preferred solution
nothing, happy to leave and never go back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerExcellent Customer Service!!! Extremely Helpful and Always Available!!
I need to call customer service on a monthly basis and am referred to Robyn quite frequently for assistance with our Commercial Account. She ALWAYS goes above and beyond to assist us. We are EXTREMELY grateful that I get to have her assist me on a monthly basis. I actually discussed with her today because I would like to also switch my Personal to her also!!!! She is truly an Asset to the company!! TYWould absolutely recom!!
User's recommendation: Highly recommended to Future Clients. I am actually switching my personal now also!!
ID
Service
American Power And Gas Customer Care
Pros
- Great to work with
- Great customer service
Preferred solution
Deliver product or service ordered
New Reviewer
Deceptive Practices
Our company has a power contract with another electricity supplier. American Power and Gas called and gave the impression it was for a contract renewal. Fortunately our current supplier was able to get us out of their contract. If any fast talking person calls about your electric service hang up on them.
ID
Location
Bethlehem, Pennsylvania
Preferred solution
Put my company on their do not call list
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDouble charges per month.
Original review updated by user Jan 20, 2021
Sometimes I will pay, say, $80.00 before the bill is due to cut the bill to less than half when it's due. It doesn't matter what I do, when I receive my bill, it says that the bill is overdue. My budget is supposed to be $114.00 per month, but they charge me double regardless. Initially, I thought that perhaps I was missing payments, but the money was withdrawn when I checked my bank account. I'll stick until July to avoid being charged a fee. This is nothing more than a racket. I'm going back to Columbia Gas. Screw these crooks. User's recommendation: I wouldn't recommend this company to my worst enemy. Nobody should be ripped of this badly.
1 comment
ID
Pros
- There are no pros
Cons
- High price
- Double billing
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCompany over charges customers
They told me they would save us money on our electric bill. The first bill wasnt bad then they were over charging me by doubling my bill. My charge for kilowatts was double of my electric companys charge. Tried to cancel and they wanted $300 to cancel. It was reduced to $99 if I waited until 4th quarter. My electric bill was over $2000 so I just called my electric company and had them removed as my third party but I still have this $2200 bill hanging over me that I have to pay! This is ridiculous! They need to be sued! All American Power and Gas suck!!
User's recommendation: Don’t talk to them!
1 comment
ID
Service
American Power And Gas Residential Electricity Supply
Cons
- Rate nearly tripled without notification
- Cancellation policy
Loss
$2500
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOutrageously high rates
Hi recently switched from APG to Constellation, who I had before. APG cold called me a year ago to tell me I had been paying way too much with my current supplier. My last bill from APG was over 13 centers per KWH!!! That is outrageous, and the highest electric bill I've ever had. It's purely bait and switch, hoping you will just stay with them and not take action on your high bills. When I cancelled, I got a call from an APG rep to get me to stay offering me a rate under 6 cents, plus a $50 check. Why would I stay if you only charge me a reasonable rate when I leave and I have to constantly watch my billing? That's just offensive. I'm staying with Constellation who locked my rate for 3 years.
User's recommendation: Watch your bill closely!
ID
Service
American Power And Gas Electricity Supply
Cons
- Rate nearly tripled without notification
- Bait and switch scam
Preferred solution
Nothing
NO!!!!
Start off with good rates that end up 3 times higher than others.
1 comment
ID
Service
American Power And Gas Residential Electricity Supply
Cons
- Rate nearly tripled without notification
New Reviewer
Do not do business with these crooks!
Second time now they have charged me twice the going rate. Oh we are gonna give you a refund they say. Yeah, that never happened! Lying, thriving crooks. Stay away, far away!!!!electric
ID
Loss
$5000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBuyer beware!!
I signed up with them assuming they would be competitive with our local supplier, NYSEG. We had a high bill two months ago that I assumed was legitimate. But when we had an exhorbitant charge for the past month despite very conservative use of electricity, I called them and learned that the rate had almost tripled per kilowatt. They offered to lower it by more than half for the next month in order not to lose us as customers. I then called NYSEG and learned that their current market rate was even lower than that, even though American Power and Gas said they were charging the market rate. Needless to say, we are returning to NYSEG as our supplier.
ID
Service
American Power And Gas Electricity Supply
Cons
- Rate nearly tripled without notification
- Bait and switch scam
Reason of review
Pricing issue
Loss
$260
Preferred solution
Full refund
New Reviewer
Don't use!
They are charging me more than the regular provider! Charging $81.00 per month! Regret I hadn't checked my bill sooner.
ID
Service
American Power And Gas Electricity Supply
Pros
- Deceitful
Cons
- Bait and switch scam
Reason of review
Pricing issue
Preferred solution
Full refund
Liars and scam artists
These people offer you and practically push you to sign up with them and they’re “low rate” and rebate check without mentioning the rates will sky rocket after a few months. I ended up paying triple what I was and it’s very hard to cancel. Just called to cancel last week and I’m going to be more pissed if it doesn’t go through! Stay away
1 comment
ID
Location
Largo, Florida
Service
American Power And Gas Electricity Supply
Reason of review
Problems with payment
Blocked them after reading bad reviews
After falling for a hard sell, I read reviews and decided to cancel. Not only did I cancel with APG, I called my utility and they placed a block on my three accounts. They also told me that they gave never seen a third party supplier who saved customers money. Buyer beware!
ID
Location
Saint Louis, Missouri
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American Power and Gas
It's good for potential customers to know that this company is defrauding its customers. I'm with Constellation. My bill went from $228.00 to $73-$84 per month.