Dear Ms. Yost, Thank you so much for taking the time to bring this to our attention. We do sincerely apologize for any upset our solicitation may have caused and we have launched an investigation into this matter. This is not something we want to hear and will correct...Read more
I was contacted by American Power & Gas that we have a rebate check. After a month or two with them as our suppliers they switched us to the "green program" which we had never agreed to, so they switched us back. After another two months they charged us $.12 KH and...Read more
Dear Sir or Madam, We reviewed your post and placed your telephone number on our DNC list. We apologize for any intrusion our solicitation may have caused. Should you have any further numbers you would like us to remove, please contact Customer Service at...Read more
American Power and Gas - Happy customer
I want Tatiana’s boss to know she has renewed my faith in American Power & Gas. I ran a call center for a number of years and I can tell she wasn’t afraid to take responsibility and make me happy customer. I can tell she went the extra mile to represent her company and...Read more
I called Customer Service and spoke with Tiffany. My utility company gave me a new account number so I wasn’t sure if I was going to get my rebate check or not. She called me back and said even though I was short a month, her company would honor the agreement and issue...Read more
American Power and Gas - Great customer service
The customer service rep that handled me did an exemplary job. The company should be very happy to have employees like him. He did a marvelous job and went far above what most people do, and I certainly appreciate that. He delivered results faster than I expected. –...Read more
Tiffany was the most helpful rep I spoke to. I called to find out when my rebate checks would be sent out and she told me everything I needed to know. – KennethRead more
I received very swift service and good customer service when I called them to reissue my rebate check. – DaveRead more
American Power and Gas - Easy to reinstate
Rick made me feel comfortable to be with American Power & Gas. I was switched from his company accidentally and he made it easy to reinstate without taking up too much of my time. He also made sure I was enrolled in the options that made the most sense for my accounts....Read more
American Power and Gas - Amazing!
Tiffany, I really appreciate you kid. I couldn’t sleep last night, but I can now. Thank you, thank you for everything you have done! – SharonRead more
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